The Universal Reader is a very easy-to-use utility that reads to you. It is not a "screen reader" that reads everything to you and produces a constant chatter. The Universal Reader is silent until you want it to read. The best part is that it works with virtually any application. Use it to read your email, your WORD documents even PDF files. It is as simple as selecting what you want it to read and then click on the floating toolbar and it starts to read. It takes about 2 minutes to install and even less time to learn how to use it. It comes with many voices, speeds, and pitches to pick from. The AT&T Natural Voices™ are included when it is ordered on CD.