On January 30, 2007, Microsoft will be making Windows Vista broadly available to the general public. Microsoft is anticipating a 10-15% adoption rate in the two years following its release. Nuance has been working to ensure that our products are Windows Vista compatible and over the next several weeks and months, we will be releasing Windows Vista compatible versions of Dragon NaturallySpeaking. This will not be a new release but an important update of the current version.
Listed below are the details needed to support Dragon NaturallySpeaking 9 customers running Windows Vista.
Please note that as a Certified Solutions Provider, you will receive a Windows Vista compatible CD of Dragon Preferred, Professional, Medical and Legal. These will be sent to you approximately three weeks after the update is available on the Nuance download site. If you wish; you can feel free to download the updates as they become available from the Nuance Website, www.nuance.com/vista.
Update Release Schedule for Dragon NaturallySpeaking Windows Vista Compatible Version
A Windows Vista Update for Dragon NaturallySpeaking Preferred will be available for download on January 29th. Professional, Medical and Legal versions will be available approximately 45 days later.
Details
All single copy (non-OLP) registered Dragon NaturallySpeaking Preferred, Professional, Medical and Legal version 9 customers can download the Windows Vista update at no charge. All previous versions of DNS will not support Windows Vista and will require a paid upgrade to the current version.
Note that if a new customer purchases version 9 of Dragon NaturallySpeaking and it is not a Vista ready CD, they will need to download the update.
Current customers who would like to update to a Vista compatible version of Dragon NaturallySpeaking 9, will need to have their software registered with Nuance before they may download the update. They may register their software at anytime at http://register.scansoft.com/.
Customers that would prefer to install the update with a physical CD may order one for $9.95 by contacting: 800-654-1187.
Download Procedure:
Customer goes to: http://www.nuance.com/vista Customer selects the DNS 9 product they are currently using. Customer can view the information on the download process, product download sizes and replacement CD ordering. Customer enters their information and their registered serial number. In order to install the Vista Update download, a current serial number is required. Customers may locate their serial number by going to: C:\ProgramFiles\Nuance\NaturallySpeaking\Program for Version 9, next open the ereg.ini and at the bottom of this file go to: Ser_Num=XXXXX-XXX-XXXX-XXXX-XX. The system verifies that the serial number is registered. If the product is not registered, the system informs them that they need to register their software. A link will be displayed redirecting them to register their product. An email confirmation is sent to the customer with the download link, installation directions and policies. Installation Procedure:
Vista update will install over Dragon NaturallySpeaking 9, there will be no need to uninstall DNS 9. The serial number will stay the same after updating to Windows Vista. If installation of additional copies is attempted, it will be prevented by the activation server. OLP Vista Updates:
Partners who have DNS 9 license customers that are requiring a Vista Update CD should contact Julie Blauvelt (julie.blauvelt@nuance.com) with the serial number, customer name, address and phone number to ensure that a CD will be shipped out. Nuance will then send the appropriate number of CD's to the Partner so that they can be distributed to their customers. These CD’s will only ship out once a week.
Nuance is ensuring that the update to Microsoft Vista is a quick and easy process. If you should have any questions, please let us know by sending an email to: partneradmin@nuance.com , with VISTA in the subject line.
