Here are the answers to several of the questions about headset compatibility and usage that we have encountered recently.
Can a single headset (hard wired or wireless) be used for Dragon/PC and REMOTELY answering a regular telephone hands free? NO.
Can a single headset be used for Dragon/PC and regular telephone? Yes, but not hands free (you have to manually press the switch and lift the phone receiver to take calls and then manually hang up). It does not allow remote phone answering.
Wireless version (best for those in wheel chairs or places where getting tangled in wires is an issue): We can set up a Plantronics CS50 or CS55 with a GN Netcom switch that allows you to change from PC to Telephone and back. However, while this allows the use of a single wireless headset it does not allow the user to answer the phone while away from their desk.
Order:
Plantronics CS50 or CS55 (the non-USB phone headsets) GN Netcom switch part 27313101
Wired version
As above we can set up a single wired headset but they cant answer while away from their desk.
Order:
VXI TalkPro SP1 Product ID: 201435 retail $97.00 VXI USB- V cord with Digital Signal Processing Product ID: 201382 retail $69.98 VXI CT Switch box (being discontinued) retails $39.00
Vista and TalkPro-USB100 incompatibilities.
I have spoken to VXI about Vista not recognizing the TalkPro-USB 100 headset and they informed me Vista picks and chooses which specific headsets of that model it will or will not recognize. Microsoft is working on a resolution but VXI is sending use a white paper covering things to try.
